Enzo Pachoud — IT Specialist in Neuchâtel, Switzerland

Two years of support and device fleet management at the upper-secondary IT service, now interning at VNV SA on Windows Server, Microsoft 365 and Azure environments. Alongside that, I build websites for small businesses. I am completing a higher technical diploma in computer science, focused on systems, networking and security.

~/skills

25 items

Systems and workstations

Microsoft IntuneOn the job
Microsoft Entra IDOn the job
Device fleet managementOn the job
Windows 10 / 11On the job
Windows ServerOn the job
Active DirectoryIn training
Linux (Debian, Ubuntu)In training
Microsoft 365On the job
Microsoft AzureOn the job

Networking

TCP/IPIn training
Cisco switching and routingIn training
VLANIn training
DNS and DHCPIn training
VPNIn training

Development and databases

HTML and CSSOn the job
JavaScriptOn the job
Flutter and DartOn the job
JavaIn training
GitOn the job
SQLIn training
PostgreSQLIn training

Methods and security

Ticket handlingOn the job
ITILIn training
CybersecurityIn training
Web hosting and DNSOn the job

What I have practised on the job, and what I am currently studying at college.

~/experience

3 items

Aug – Nov 2026

Support and systems technician (internship)

VNV SA

Level 1 and 2 technical support for clients, by phone, email and remotely
Diagnosing, prioritising and resolving incidents within agreed deadlines
Administering and maintaining Windows Server environments
Migrating and managing Microsoft 365 and Azure environments
Monitoring client infrastructure and preventive maintenance
Documenting interventions, configurations and procedures

2024 – present

Freelance web developer

Alongside my studies

Building and publishing showcase websites
Hosting and domain name configuration
Responsive layouts for phone and tablet
Basic SEO

2023 – 2025

Corporate IT specialist

Upper-secondary IT service (SiS2), Neuchâtel

User support and incident resolution
Device fleet management and hardware maintenance
Deployment and configuration through Intune and Microsoft Entra ID
Ticket handling and request follow-up

~/education

3 items

2025 – present

College of Higher Education, technical computer science (ES)

CPNE, Neuchâtel

August 2025

Federal VET Diploma in corporate IT (CFC)

CPNE, Neuchâtel

2021

End of compulsory schooling certificate

CESCOLE, Colombier